Patients and visitors

Getting the best care at Symphony: Everything you need to know

From what to expect at appointments to forms and insurance information, here’s what you need to know to prepare for your care.

doctor smiling with handshake

A safe experience

Symphony goes above and beyond to ensure your health and wellbeing are top priority. In compliance with New York state and Westchester County guidelines, we’ve increased our safety protocol and procedures to make sure all who enter our facilities can remain healthy and comfortable during the COVID-19 pandemic. Our staff always prioritizes proper cleaning and sanitization after every patient. Finally, our providers take extra precautions to guarantee and protect patient rights, confidentiality, and privacy. For more information on state and county guidelines, click here.

Billing & Insurance

Symphony providers accept a wide range of insurances. Contact us for specific questions regarding insurance and billing.

Visiting Symphony Medical in an emergency

Patients seeking treatment on site can expect to be seen by a provider within 30 minutes of arrival to the ED. Anyone with qualifying minor illness like sore throat, lacerations, or minor extremity injuries will typically be seen, treated, and on their way home within 90 minutes of arrival at our Andrus Emergency Department.



See our hours of operation for the following: 

2 pm – 4:30 pm
9 am – 12 pm
12pm – 7pm
9 am – 4:30 pm
  • 1st and 3rd Tuesdays at Andrus (Yonkers) location
  • 2nd and 4th Tuesdays at Dobbs Location
9 am – 4:30 pm
8:30am – 12pm
  • Once a month 3rd Saturday of Month

10am – 4pm
10am – 3pm
8:30am – 2pm

Contact information

Have a question or ready to set up an appointment?
Give us a call. 

General Surgery
Addiction Medicine

Parking information

Dobbs Ferry

Parking is located behind the hospital through the entrance off S. Washington Ave.


Parking is located immediately on the right after turning into the facility.

Park Care

Parking is available on the street out front and also around the back and side of the building. Patients will park and come to the front desk to begin their visit.

Have more questions or concerns?

Reach out and contact us for more information.